Factors Influencing Organizational Citizenship Behavior of Employees

Kadek Dwi Ambarawati; I Gede Aryana Mahayasa

doi:10.32795/massiv.v1i1.3905

Kadek Dwi Ambarawati Program of Study Management, Faculty of Economy Bussiness and Tourism, Universitas Hindu Indonesia, Indonesia
I Gede Aryana Mahayasa Program of Study Management, Faculty of Economy Bussiness and Tourism, Universitas Hindu Indonesia, Indonesia

DOI: https://doi.org/10.32795/massiv.v1i1.3905

Keywords: Job Satisfaction, Organizational Citizenship Behavior, Organizational Commitment

Abstract

Purpose – The purpose of this study was to determine the effect of organizational commitment and job satisfaction on organizational citizenship behavior (OCB).

Methodology – The total population used is 35 people who are all employees of PT. SUSILA in Denpasar. This research is a population research or census study. Data collection using a questionnaire technique. Furthermore, the data were analyzed using multiple linear regression analysis techniques.

Findings – The results of the study indicate that there is a partial and simultaneous positive and significant influence between organizational commitment and job satisfaction on organizational citizenship behavior.

Originality – The results showed that private employees also found that organizational commitment and job satisfaction would be able to encourage employees to do extra work outside of their main job.

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