Pengaruh Komunikasi Internal, Beban Kerja dan Motivasi Kerja terhadap Kinerja Karyawan

Abstract

PT Pertamina (Persero) Terminal Bahan Bakar Minyak Sanggaran in Denpasar is a fuel oil distribution company. This study aims to determine the effect of internal communication, workload and work motivation on employee performance. The population used was 70 employees and used saturated sampling. Data collected through observation, employee interviews, questionnaires and documentation and using the analysis technique used is multiple linear analysis. The results of this study prove that internal communication, workload and work motivation simultaneously have a positive and significant effect on employee performance. Internal communication partially has a positive and significant effect on employee performance. Workload partially has a negative and significant effect on employee performance. Work motivation partially has a positive and significant effect on employee performance. Suggestions that can be given in order to maintain good communication within the company, the company must pay attention to the workload given to employees, and the company must always provide encouragement to improve employee performance.