Pengaruh Word of Mouth, Store Atmosphere dan Harga terhadap Keputusan Pembelian Konsumen
Abstract
This study aimed to investigate the effects of pricing, word-of-mouth, and warehouse atmosphere on partial and simultaneous purchasing choices. This study was carried out at Guwang Mart Guwang Traditional Village with a sample size of 100 individuals. There is a purposeful sampling. The present study employed a quantitative research design and employed various data analysis approaches, including classical assumptions, multiple linear regression, t tests, f tests, and instrument testing. The variables oral speaking, warehouse atmosphere, and price had a beneficial impact, according to the data. Additionally, the T test calculation shows that each variable, including the word-of-mouth and storage environment factors, has a partially positive and substantial impact. Furthermore, based on the T test calculation, each variable has a significant and favorable partial impact on price, shop atmosphere, and word-of-mouth. Based on the F test, the F-calculated value then concurrently has a positive and substantial effect. These initiatives are expected to improve customer happiness and service quality, make a better first impression, be more aesthetically pleasing, encourage clients to make recommendations on their own, maximise colour and lighting schemes, and maintain competitive pricing practices.
References
Adi, H. W. P., & Soliha, E. (2022). Pengaruh Kualitas Produk, Word of Mouth, dan E-Commerce Terhadap Keputusan Pembelian Mebel di Semarang. Jurnal Mirai Management, 7(1), 157–168. https://journal.stieamkop.ac.id/index.php/mirai/article/view/2317%0Ahttps://journal. stiea mkop.ac.id/index.php/mirai/article/download/2317/1559
Ekasari, R., & Fitrah, M. (2022). Pengaruh Social Media Dan Word of Mouth Terhadap Keputusan Pembelian Di Toko Roti Ais Pada Masa Pandemi Covid-19. Ecopreneur.12, 5(1), 53. https://doi.org/10.51804/econ12.v5i1.1716
Falaq, M., Sjukriana, J., & Afifah, H. N. (2022). Pengaruh Persepsi Harga , Kualitas Layanan dan Fasilitas Wisata pada Kepuasan Pengunjung Wisata. 17.
Hendri Adhitama, M. (2018). Pengaruh Harga, Kualitas Produk Dan Kualitas Pelayanan Terhadap Keputusan Pembelian. Jurnal Fokus, 8(2), 1–14.
Hidayat, R. R., & Rayuwanto. (2022). The Influence of Price and Product Quality on The Purchase Decision Pengaruh Harga dan Kualitas Produk terhadap Keputusan Pembelian. KEIZAI: Jurnal Kajian Ekonomi, Manajemen, & Akuntansi, 3(2), 241–252. http://jurnal.unda.ac.id/index.php/KEIZAI/index
Karundeng, V. A., Soegoto, A. S., & Arie, F. V. (2021). Pengaruh Kualitas Pelayanan, Harga, dan Lokasi terhadap Keputusan Pembelian Konsumen di Indomaret Point Kawasan Megamas Saat Pandemi Covid-19. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 9(4), 702–711. https://ejournal.unsrat.ac.id/index.php/emba/article/view/36506
Kasanti, N., Wijaya, A., & Suandry. (2019). Pengaruh Harga dan Kualitas Produk Terhadap Keputusan Pembelian Produk Safety Merek Proguard pada PT AIM Safety Indonesia. Asian Journal of Innovation and Entrepreneurship, 4(1), 43–51. https://journal.uii.ac.id/ajie/article/download/12470/8992
Krisna, I. P. G. H., Suartina, I. W., & Abiyoga, N. L. A. (2022). Pengaruh Store Atmosphere, Kualitas Produk,dan Harga Terhadap Keputusan PembelianPada Art ShopSurya Silver. Jurnal Managemen, Kewirausahaan Dan Pariwisata, 2(2), 593–599.
Marantika, W., & Sarsono, S. (2020). Pengaruh Kualitas Produk, Word of Mouth, dan Store Image terhadap Keputusan Pembelian: Studi pada Pengunjung Toko Amigo Pedan. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 10(1), 114. https://doi.org/10.30588/jmp.v10i1.633
Marlius, D., & Jovanka, N. (2023). Pengaruh Harga Dan Promosi Terhadap Keputusan Pembelian Konsumen Y.O.U Pada Hasanah Mart Air Haji. Jurnal Economina, 2(2), 476–490. https://doi.org/10.55681/economina.v2i2.326
Melinda, V., Artina, N., & Lestari, R. B. (2021). Pengaruh Kualitas Produk, Brand Image, Brand Ambassador, Dan Word of Mouth (Wom) Terhadap Minat Beli Konsumen Pada Skincare Nature Republic Di Kota Palembang. Publikasi Riset Mahasiswa Manajemen, 3(1), 111–121. https://doi.org/10.35957/prmm.v3i1.1661
Prayanto, I. K., Suartina I Wayan, & Premayani, N. W. W. (2023). Meningkatkan keputusan pembelian pada pasar seni. Widya Amrita: Jurnal Manajemen, Kewirausahaan Dan Pariwisata, 3(4), 642.
Rahmadini, I. (2023). Pengaruh Digital Marketing Dan Electronic Word of Mouth Terhadap Keputusan Pembelian Melalui Brand Awareness Pada Layanan Streaming Digital Netflix ( Studi Pada Mahasiswa STIESIA Surabaya ) Sekolah Tinggi Ilmu Ekonomi Indonesia ( STIESIA ) Surabaya. Jurnal Ilmu Dan Riset Manajemen, 12(1).
Sofyan, C., Sepang, J. L., & Loindong, S. (2019). Pengaruh Kualitas Pelayanan, Harga dan Lokasi terhadap Kepuasan Konsumen pada Wht’s Up Cafe Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(3), 4230–4240.
Tansala, D., Tumbel, T. M., & Walangitan, O. F. C. (2019). Pengaruh store atmosphere terhadap keputusan. Jurnal Administrasi Bisnis, 8(1), 21–27.