“Pengaruh E-Service Quality Dan Customer Handling Complaint Terhadap User Satisfaction Aplikasi Jamsostek Mobile (JMO)”. WidyaAmrita: Jurnal Manajemen, Kewirausahaan Dan Pariwisata, vol. 5, no. 4, Aug. 2025, pp. 597-06, https://doi.org/10.32795/vol4wamrtno1th24.