Pengaruh Service Quality Terhadap Customer Satisfaction dan Customer Loyalty Jasa Penggiriman Jalur Darat Pada PT. Bali Semesta Agung Express di Denpasar. WidyaAmrita: Jurnal Manajemen, Kewirausahaan dan Pariwisata, [S. l.], v. 1, n. 2, p. 443–456, 2021. DOI: 10.32795/vol4wamrtno1th24. Disponível em: https://ejournal.unhi.ac.id/index.php/widyaamrita/article/view/1300. Acesso em: 31 aug. 2026.