Meningkatkan Kinerja Karyawan: Peran Mediasi Kepuasan Kerja

(Studi Pada Karyawan Hotel Kuta Central Park Bali)

Abstract

This study aims to understand the impact of the work environment on employee performance, using job satisfaction as a mediator. The research was conducted on the employees of the Kuta Central Park Hotel, with a sample size of 39 people, using a saturated sampling method. The path analysis and Sobel test were used to analyze the data. The results show that the work environment has a positive and significant effect on employee performance and job satisfaction. Moreover, job satisfaction has a positive and significant impact on employee performance. The work environment indirectly affects employee performance through job satisfaction, and job satisfaction partially mediates the relationship between the work environment and employee performance. The study recommends conducting operational checks to reduce the number of damaged equipment, checking work infrastructure at regular intervals, providing motivation, and conducting employee evaluations to improve employee performance and build trust in their work.