Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Melalui Komitmen Organisasi Pada Karyawan Bagian Fresh Food Di Supermarket Tiara Dewata

  • Nugroho Eko Prasetyo Prodi Manajemen, Fakultas Ekonomi, Bisnis dan Pariwisata Universitas Hindu Indonesia
  • I Wayan Suartina Prodi Manajemen, Fakultas Ekonomi, Bisnis dan Pariwisata Universitas Hindu Indonesia
Keywords: Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior

Abstract

OCB is able to make a positive contribution to improving organizational functions. The formulation of the problem in this study is how is the role of organizational commitment in mediating the effect of job satisfaction on Organizational Citizenship Behavior (OCB) on employees of the fresh food department at Tiara Dewata Supermarket? This research was conducted at Tiara Dewata Supermarket, sampling in this study was carried out by saturated sampling technique, amounting to 92 people. The data analysis technique used is path analysis. Based on the results of research and discussion, it can be concluded that: (1) Job satisfaction partially has a positive and significant effect on organizational citizenship behavior (OCB). (2) Job satisfaction partially has a positive and significant effect on organizational commitment. (3) Organizational commitment partially has a positive and significant effect on organizational citizenship behavior (OCB). (4) Organizational commitment mediates the effect of job satisfaction on organizational citizenship behavior (OCB).

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Published
2021-04-16
How to Cite
Eko Prasetyo, N., & Suartina, I. (2021). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Melalui Komitmen Organisasi Pada Karyawan Bagian Fresh Food Di Supermarket Tiara Dewata. Widya Amrita: Jurnal Manajemen, Kewirausahaan Dan Parwisata, 1(2), 685-695. https://doi.org/10.32795/widyaamrita.v1i2.1305