Peran Budaya Organisasi Dan Komitmen Organisasional untuk Meningkatkan Organizational Citizenship Behavior

(Studi di Perumda Bhukti Praja Sewakadarma Kota Denpasar)

Abstract

Organizational citizenship behavior (OCB) is behavior shown by employees in real action in the form of completing work that exceeds established formal obligations. OCB can be influenced by organizational culture and organizational commitment. The purpose of this study was to determine the effect of organizational culture and organizational commitment on OCB partially and simultaneously. This research was conducted at Perumda Bhukti Praja Sewakadarma Denpasar City with a population of 155 employees and a sample of 61 employees and the sampling method used was proportional random sampling. Primary data collection was carried out using a questionnaire consisting of twenty statement items measured using a Likert scale. Hypothesis testing was carried out using multiple linear regression analysis techniques consisting of determination test, t test, and F test. Based on the results of the analysis, it can be concluded that organizational culture and organizational commitment have a positive and significant effect on OCB in Perumda Bhukti Praja Sewakadarma Denpasar City partially and simultaneously.